What is your Return Policy?
If you are not entirely satisfied with your purchase, we're here to help. Please read the guidelines below for our return policies and procedures.
General Policy
All items must be returned within 30 days and be in new, unused condition including all packaging contents. All returns and exchanges will be shipped back to our facility at the purchaser’s expense. Original shipping charges are non-refundable. We do not accept returns on used, blemished (purchased as BLEM) or custom engraved/laser etched items. Attempted returns on non-refundable items will be sent back at the shipper's expense.
Apparel Policy
We’re aware it can be difficult to correctly order your size from time-to-time, which is why we offer returns on apparel! As long as the item is in new, unworn condition with all liners and tags still attached, we’d be more than happy to assist with processing a return within 30 days of the purchase date. Upon receipt, we’ll issue a refund to the original payment method or apply store credit to your online account to exchange for the new size or color preferred. Please create Submit a Request for further assistance.
Exchanges & Store Credit
Orders being exchanged or returned to store credit will not be charged a restocking fee. To ensure your exchange is handled properly, please contact us at 253-272-8188 or Submit a Request.
Warranty
If for any reason you have a warranty issue with one of our products, please contact us at 253-272-8188 or Submit a Request.
Please describe your situation, include your name and order number or transaction id. One of our technical specialists will then review your claim and contact you within 3-5 business days.
If you have images to send, please attach them to your Ticket Request.
Damaged Items
In regards to claims dealing with damaged or blemished products we ask that you Submit a Request and fill out the form for review within 72 hours upon receiving the shipment.
If you have images to send, please attach them to your Ticket Request.
Failed background check
There will be a 30% restocking fee on all lower receivers returned because of failed background checks.
Contact & Return Address
If you have any other questions or concerns, please Submit a Request.
Carriers: UPS & FedEx
Aero Precision
4825 100th St SW, Building 28
Lakewood, WA 98499
Call: 253-272-8188
Carrier: USPS
Aero Precision
2320 Commerce Street
Tacoma, WA 98402
Call: 253-272-8188